Refund Policy
- Store Name: Beyblade Art Shop
- Business Name: Tapan Vhatkar
- Email ID: tapootoys@gmail.com
- WhatsApp Catalogue Number: +918269651014
- Physical Address: A3 Wing, Atlantis CHS, Plot 5, Sector 11 Ghansoli, Navi Mumbai, Maharashtra, India (400701)
At Beyblade Art Shop, we want you to be completely satisfied with your purchase. We understand that sometimes things don't go as planned, so we offer a hassle-free cancellation, refund, and return policy.
Our WhatsApp number is the primary contact for all things related to your order. Kindly save it and get in touch with us: +918269651014
You can also email us or DM us on Instagram.
Please note that we've sold 3,000+ Beyblade in India and are a trusted brand name in the Indian blader community. We gain nothing by trying to scam or dupe you in any way. That's why we do our 100% best to offer clear images of both, the top and the bottom of the Bey so you can analyse the product before placing the order. The below policy is more of a selling prerequisite or formality. Still, you must read the policy below before initiating a refund, cancellation, or return.
Cancellations:
- Before Shipment: If you change your mind before your order is shipped, you can cancel it anytime for a full refund. Simply contact us on WhatsApp and we'll take care of it.
- After Shipment: If you cancel after your order has been shipped, we'll initiate a partial refund, deducting the courier charges incurred.
Refunds:
We offer refunds in the following situations:
- Damaged or Defective Product: If you receive a product that is damaged or defective, we'll gladly issue a full refund. Please contact us within 2 days of receiving your order and provide clear images of the damage.
- Incorrect Product: If you receive a product that is different from what you ordered, we'll issue a full refund or exchange it for the correct item. Again, please contact us within 2 days of receiving your order.
- Misleading Description: If you feel that the product description was misleading and the product received is significantly different from what was advertised, we'll offer a refund. Please contact us within 2 days of receiving your order and explain the discrepancy.
Returns:
To be eligible for a return, the following conditions must be met:
- Timeframe: You must request a return within 2 days of receiving your order.
- Condition: The product must be unused, in its original packaging, and in the same condition as you received it.
- Proof of Purchase: You'll need to provide your proof of payment.
How to Request a Cancellation or Refund:
- Contact us on WhatsApp within the specified timeframe.
- Provide your details and reason for cancellation or refund.
- If applicable, provide clear images of the damaged or incorrect product.
- We'll review your request and process the cancellation or refund as soon as possible.
Important Notes:
- We reserve the right to refuse a cancellation, refund, or return if the above conditions are not met.
- Refunds will be processed to the original payment method.
- Return shipping costs are the responsibility of the customer, unless the product is damaged, defective, or incorrect.
We're Here to Help!
If you have any questions or concerns about our cancellation, refund, or return policy, please don't hesitate to contact us on WhatsApp. We're always happy to assist you.
Shop with Confidence:
At Beyblade Art Shop, we strive to provide the best possible shopping experience for our customers. Shop with confidence, knowing that we've got your back.